Privacy & Cookie Policy
Last updated: January 2025
1. Who We Are
Levitas Clinic London is operated by The Mews Practice Limited, a CQC-registered private medical practice. In this policy, “we”, “us” and “our” refer to The Mews Practice Limited. We are registered with the Information Commissioner's Office (ICO) and comply with the Data Protection Act 1998 and UK GDPR.
2. Data We Collect
We may collect the following personal data:
- Name, email address, phone number and address (when you contact us or book an appointment)
- Health and medical information (when provided for clinical purposes)
- Website usage data via analytics cookies (with your consent)
3. How We Use Your Data
We use your data to:
- Respond to your enquiries and manage your appointments
- Provide clinical care and maintain medical records
- Send appointment reminders and service updates (where you have consented)
- Improve our website and services using anonymised analytics
4. Data Sharing
Levitas Clinic will never share your information with other organisations for marketing, market research or commercial purposes. Data may be shared with relevant clinical or referral partners only where necessary for your care.
5. Legal Basis
We process personal data on the basis of legitimate interests (responding to enquiries), contractual necessity (delivering clinical services), and your explicit consent (marketing communications and analytics).
6. Data Retention
Clinical records are retained in accordance with NHS and CQC guidance. Non-clinical enquiry data is retained for up to 12 months.
7. Cookies
This website uses cookies to support website functionality and — where you have consented — analytics. You can manage your cookie preferences at any time via the cookie banner or by clearing your browser cookies.
8. Your Rights
Under UK GDPR you have the right to access, correct, delete or restrict processing of your personal data. To exercise these rights, please contact us at the address below.
9. Contact
For data protection enquiries, please contact: privacy@levitascliniclondon.com
